FREQUENTLY ASKED QUESTIONS
​- WHAT KIND OF ALLERGENS ARE AVOIDED? -
ALLERGEN-FRIENDLY OPTIONS AVOID GLUTEN, DAIRY, EGG, SOY CORN, ALL NUTS, TREE-NUTS, SESAME, SHELLFISH, AVOCADO, AND BEANS. ALLERGENS ARE NOT TAKEN LIGHTLY HERE, PLEASE EMAIL FOR CLARIFICATION ON ANY OTHER ALLERGENS YOU MAY BE WONDERING ABOUT
***AVOIDANCE OF ALLERGENS DOES NOT APPLY TO THE TRADITIONAL SOURDOUGH OPTIONS***
- ARE YOU CERTIFIED GLUTEN-FREE AND ALLERGEN-FREE? -
NO, LOTUS FLOUR IS NOT CERTIFIED GLUTEN-FREE OR ALLERGEN-FREE.
WHILE ALL ALLERGEN-FRIENDLY OPTIONS USE ALLERGEN-FREE INGREDIENTS AND ARE STORED SEPARATELY, THEY ARE NOT PREPARED IN AN ALLERGEN-FREE KITCHEN. PLEASE KEEP THIS IN MIND FOR ANYONE WITH CELIAC OR OTHER SEVERE INTOLERANCES WHERE POTENTIAL CROSS-CONTAMINATION COULD BE AN ISSUE
- WHAT INGREDIENTS DO YOU USE IN YOUR TRADITIONAL SOURDOUGH? -
THE BASE SOURDOUGH INGREDIENTS LIST IS SIMPLE: FLOUR, WATER, AND SALT.
THERE IS NO INSTANT YEAST USED HERE!
FOR ANY INCLUSIONS ADDED, THE GOAL IS TO CHOOSE ORGANIC WHEN AVAILABLE AND TO SELECT FRESH OR DRIED INGREDIENTS THAT DO NOT CONTAIN STABILIZERS, PRESERVATIVES, SOFTENERS, ETC (BESIDES THE NUTELLA LOAF - BECAUSE, WELL...NUTELLA)
- WHY DOES IT TAKE SO LONG FROM PRE-ORDER TO PICK-UP? -
SOURDOUGH RELIES ON NATURAL FERMENTATION WITH WILD YEAST AND BENEFICIAL BACTERIA, WHICH DEVELOP DEEP FLAVORS AND ARE KNOWN TO BE GUT-FRIENDLY. THE DOUGH UNDERGOES SEVERAL STAGES, INCLUDING LONG RISING TIMES, BULK FERMENTATION, AND PROOFING, EACH REQUIRING PATIENCE TO ACHIEVE THE IDEAL TEXTURE AND TASTE. DUE TO THIS EXTENDED PROCESS, THE GLUTEN IS BROKEN DOWN SIGNIFICANTLY COMPARED TO COMMERCIAL BREADS, MAKING HANDCRAFTED TRADITIONAL SOURDOUGH EASIER TO DIGEST.
- HOW DO I PLACE AN ORDER? -
GO TO THE "ORDER" OR "SCHEDULE & MENU" PAGE ON THIS WEBSITE. FROM THERE, YOU'LL SEE A BUTTON THAT DIRECTS YOU TO THE ORDERING PAGE FOR CURRENT PRE-ORDERS FOR LOCAL PICK-UP.
YOU CAN ALSO GO DIRECTLY TO HTTPS://WWW.HOTPLATE.COM/LOTUSFLOUR TO VIEW CURRENT AND UPCOMING PRE-ORDER OPTIONS
- DO YOU TAKE SPECIAL ORDERS OR REQUESTS? -
YES! FOR EVENT ORDERS OR IF YOU SIMPLY DON'T SEE A FLAVOR YOU'VE BEEN WANTING, PLEASE EMAIL LOTUSFLOURSEATTLE@GMAIL.COM AND SPECIFY WHAT YOU ARE LOOKING FOR